Drop-In Services

Visit our Offices

Each week, from Monday through Thursday, 1:00–5:00 PM, at both our South Berkeley and West Oakland offices, HAC welcomes anyone who may need assistance to request help through our Drop-In Services. Whether or not the person is a client with an active legal case, we welcome them to stop by for “curbside advocacy” with questions about legal public benefits issues and non-legal service issues. 

Each afternoon’s shift is covered by a rotating crew of HAC staff members, ready to offer assistance along with water and snacks. Our Drop-In Services are a low-barrier way for HAC to provide brief legal services and quality information and referrals.

Telephone Helpline

We recognize that, for various reasons, not everyone is able to make it to the HAC offices. At the beginning of the COVID pandemic, we created a Helpline to stay in touch with people during lockdown and make sure they could reach us for assistance.

Under the same schedule as our Drop-In Services, the Telephone Helpline is available to anyone who calls with a question or legal matter from Monday through Thursday, 1:00–5:00 PM.

Our attorneys and advocates who staff the Helpline are often able to assist callers with their issues, and when the matter is outside of HAC’s area of expertise, we offer referrals to other providers in the area.